TABLE OF CONTENTS

The manager section will provide the ability to perform different administrative task related to the EZ Dine app. For access to the manager section the manager permission would need to be turned on inside Studio for those employees


Step 1: Admin Page

  1. Select manager from the EZ Dine app control center and the admin page will open
  2. You will see the list of available options that will be outlined in the following steps below
  3. For any hardware that needs configured you will see a red asterisk on the top right of the tab name. Indicating setup is required
  4. Once the hardware setup is completed the red asterisk will be removed
  5. The red back arrow will return you back to the control center section


Back to top


Step 2: Daily Stats

  1. Selecting daily stats will list the store specific gross sales and labor generated at the time
  2. Once the sales and labor data is shown select the Daily Stats tab again and it will close the daily stats window display


Back to top


Step 3: Item Availability

  1. Managing item access and counts can be done through the item availability section
  2. You will be able to scroll and search through the active menu to find the complete item list. For searching just enter a couple letters of the item name to filter the menu
  3. Making an item unavailable for selection on the menu. Commonly referred to as 86ing can be done by simply tapping the item and saving
  4. The item will be listed with a prohibited red icon
  5. On the order page the menu item name will be listed with a strikethrough and disabled for selection
  6. Re-enabling the item can be done by the same process. Tap the item and the prohibited icon will be removed and save
  7. Adding a countdown to an item can be done by entering a number inside the count text field
  8. Anytime there is a limited number of certain items available on the menu. The count can be used to control the item availability
  9. When the item is sent a count of one will be deducted from the countdown quantity
  10. Once a count of zero is reached the item will automatically display a message that the item is not available when selected
  11. You can then 86 the item so that the item is not listed as an available selection for the employees
  12. Removing the item count can be done by tapping the clear/delete option on the count number keypad. Tap close and the item will be reset back to a normal available item on the menu

Item Unavailable


Back to top



Item Count


Back to top



Item Count 0


Back to top


Step 4: Printer/Register Set-Up

Please reference the Studio article for details on managing store device printers
Store Devices
  1. The receipt and kitchen printers configured on the store devices page from Studio will be listed inside the printer/register set-up display window
  2. Receipt printers will be listed on the left side under the receipt printers heading. While kitchen printers on the right side under the kitchen printers heading
  3. Tap the right side of the printer name to enable/disable which printers that will be used on the tablet. The enabled printers will be shown with a blue check to the left of the printer name
  4. Only one receipt printer can be enabled at a time per tablet
  5. If the tablet has a cash drawer attached then select the drawer 1 blue checkbox. This will enable the cash drawer and display the cash drawer buttons on the main control center page. For more details on assigning cash drawers please reference the EZ Dine app article found here. Assigning Cash Drawers
  6. Save Settings and the printers and cash drawer will be assigned and enabled to use on the tablet


Back to top


Step 5: Card Reader

For assigning the credit card reader please reference the article related to getting started using the EZ Dine App
Connecting The Credit Card Reader


Back to top


Step 6: Screen Timeout

  1. Implementing an idle timeout while the EZ Dine app is not being used can be done from the screen timeout section
  2. When the idle timeout is enabled the EZ Dine app will automatically return back to the login screen based on the time selected
  3. Toggle the idle timeout on and select from the pre-set timeout choices listed and save
  4. By default the idle timeout will be disabled on the device


Back to top


Step 7: Sync Store Settings

  1. Any changes performed on Studio that are important features for the EZ Dine app to use will need to be manually synced on each device
  2. Select sync store settings and each feature will begin to sync automatically
  3. The number of settings that have been successfully synced from each Studio feature will be listed. After each successful sync the next feature will begin to sync automatically
  4. Once all settings have completed syncing you will see the store successfully synced message shown at the end of the settings list
  5. For syncing table layout or tab changes this should be done at the start of the day before any orders are created. This will avoid any potential conflicts with the current open orders
  6. If there are any open orders inside table layouts or tabs the cloud sync will not process any of those changes. 0 table layouts or 0 tabs will be displayed as synced
  7. The list of Studio of features when any changes are made that need to be synced are listed below
  8. Sync Employee Tasks
  9. Sync Employees
  10. Sync Store Settings
  11. Sync Table Layouts
  12. Sync Tabs
  13. Sync Menus
  14. Sync Discounts
  15. Sync Item Counts
  16. Sync Unavailable Items
  17. Sync Third Party Payments
  18. Sync Printers



Back to top


Step 8: Sync Orders

  1. For any instances when a device has any issues with orders be accessed or displayed you will have the option to manually sync orders
  2. All open orders within the current business day will be re-synced again on that device
  3. The syncing orders window will be shown listing the order name, employee name, status, and the number of open orders synced


Back to top


Step 9: Reset Access Token

Every thirty days the user who authenticated the device will be required to reset their user token for security purposes. For details regarding authenticating the devices please reference the EZ Dine app article related to registering
Registering Your Android Device


  1. Resetting the token can be done anytime prior to the thirty days by selecting the Reset Access Token. This will reset the token for another thirty days from that reset time. After thirty days without resetting the token you will be required to go through the prior device authentication steps


Back to top

Additional Resources and Help!

Still have questions? Please contact us any time at support@ezsoftpos.com.


NOTE: If emailing, please include your business name in the subject line of the email

and provide your preferred contact information for the best response time.


Visit our help center Help Center for more guides and tutorials