TABLE OF CONTENTS

The stores will serve as the bridge that connects the EZ Dine App devices to the company for transacting information to the Cloud

Creating a store

  1. Select the blue Create Store + tab located in the top right hand corner
  2. The new store section window will be displayed
  3. For personalizing the EZ Dine App there will be an option for uploading any customized store logos. The store logo image will be displayed on the EZ Dine App main login page
  4. Click the image uploader field and navigate were the logo file image has been saved. Image requirements will be listed inside the uploader window
  5. The store name and number will be the main identifiers when using and navigating Studio, connecting the EZ Dine App, and any other additional addon features tied to the company. Note: Once a store number is created it cannot be changed or re-used for other stores
  6. Store address, city, state, zip code, and phone number will be required information for creating a store
  7. Report emails will be used when emailing the end-shift or end-day reports from the EZ Dine App. As well as receiving a blind copy confirmation email of all online orders
  8. Pre-Auth amount will be the initial charge placed when using credit card tabs. The pre-auth amount should be consistent with the average transaction volume to avoid any chargeback disputes
  9. Credit Card capture time will be when all credit card transactions will be completed in order to process on the day's batch. Once the capture time runs all credit cards will not be able to be edited. The capture time should be setup to run thirty minutes prior to the batch close. Note: Once the capture time is entered it cannot be changed
  10. When using online ordering there will be additional store setup information required. Details can be found here: Online Order Settings



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Store Features

List of store related features that will be required to be toggled on for use


  1. Enable Gift Cards: The gift card payment method will be listed on the payment page
  2. Enable Online Orders: Connects to the online ordering system to sync and process orders
  3. Enable KDS: Connects to the KDS system to display orders


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Additional Resources and Help!

Still have questions? Please contact us any time at support@ezsoftpos.com.


NOTE: If emailing, please include your business name in the subject line of the email

and provide your preferred contact information for the best response time.


Visit our help center Help Center for more guides and tutorials