Payments Page : Help Center

TABLE OF CONTENTS

When items on the order has been sent the payment page will become accessible
From the payment page you will be able to organize items, print receipts, modify the order total, and finalize the transaction
The top heading will list the order start date/time, employee name, order section name and identifier, employee who is logged into the device, exist screen icon, and the red back arrow button that will navigate back to the ordering tabs section
The bottom section will list the remaining balance from the payments applied, the order subtotal, taxes, and grand total
For viewing and collapasing the seat details press the seat number header
Exist screen icon in the top right corner will navigate automatically back to the main login page
Red back arrow when selected will take you back to the ordering tab section
Open order tab will reopen the order back to the menu/ordering page to make any edits to the order as needed
Additional payment options will be listed under the four horizontal lines icon next to the open order tab
When ready to finalize the transaction select the red finalize order button at the bottom
Finalize order will change to processing payment indicating the payment and transaction information is being synced back to EZ Dine Studio

Managing items attached to the individual seats for payments can be done through the seat management section
Select the additional payment options icon located next to the open order tab
Press move items and the seat management section will be displayed. You will now have the ability to move individual items or the entire seat from one seat to another
Simply drag and drop the item or entire seat to the desired seat location. The drop area will be anywhere inside the seat's blue background
When finished hit close and you will return back to the payment page

Tap the seat number header to expand the seat options. The print icon next to the seat number will print the individual customer receipt for that seat
Printing all the customer receipt seats at once can be done by selecting the print seats tab
For printing a single customer receipt for the entire order can be done by selecting the print order tab. This will print one receipt listing each seat's total individually on the receipt
When finalizing an order you will have multiple finalized printing options that can be set on Studio

Finalized receipt printing is OFF: The print finalized receipt option will be hidden on all orders
Finalized receipt printing is ON: The print finalized receipt option will be checked automatically. You will have the option to uncheck the finalized print option as needed
Finalized receipt printing prompt: The print finalized receipt option will be unchecked and can be turned on as needed per order

Printing Receipts

Finalized Receipt Printing Off

Finalized Receipt Printing On

Finalized Receipt Printing Prompt

When a seats balance is paid in full you will have an option to close and hide that seat from being viewed on the payment and order pages
Once the payment has been applied to the seat there will be a red view icon
Tap the red view icon and the seat will be removed from being listed. The customer seat receipt will be printed automatically indicating the seat has been paid and closed
For displaying the previous closed seats you can select the additional payment options icon
You will see a new option for showing the seats paid in full to select
The paid and closed seat will be listed back again on the order ticket. The seat number will have a checkmark on the payment page indicating its been paid
On the order page the seat will be appended with [PAID] in green text by the seat total amount

Turning on the tip prompt screen can be done from the manager gratuity section. Details can be found here Gratuity Screen
When the gratuity setting is toggled on. Anytime a credit card payment is processed the tip percentages and amounts will be displayed automatically on the device
The Studio programmed gratuity percentages will be listed as well as custom and no gratuity options
Customers can enter the tip amount and return the tablet back to the server
Once the tip amount is entered the credit card receipts will print automatically when on
Tap close in the top right corner and that will exist the tip screen and navigate back to the payment page