TABLE OF CONTENTS



Tip Suggestion

  1. The tip suggestion percentage amounts can be adjusted from inside the gratuity settings
  2. The default tip values will be 10, 15, and 20 percent
  3. There will be two different settings to control displaying the tip suggestion on the receipts and card reader
  4. Hide Receipt Tip Suggestion: When toggled on will hide the tip suggestion amounts from being displayed on the customer and credit card receipts
  5. Hide Card Reader Tip Suggestion: When toggled on will hide the tip suggestion amounts from being displayed on the credit card reader
  6. Tap Save when finished


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Auto Gratuity


Auto gratuity is considered a service charge since the customer is required to pay the amount as part of their order total with no choice. 

This means the auto gratuity service charge is reported as non-tipped income and treated as regular wages. Also becoming part of the businesses taxable income

By default the auto-gratuity amount will be based on the order total(subtotal + taxes)
  1. Auto Gratuity can be automatically added to an order based on the number guests/seats entered
  2. Once the seats count is created on the EZ Dine App the auto gratuity amount will be automatically added to the order
  3. Enter the number of guests required within the "Number of guests for Auto Gratuity" section
  4. Enter the Tip Percentage amount for this into "Auto Gratuity"
  5. Tap Save when finished


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Additional Resources and Help!

Still have questions? Please contact us any time at support@ezsoftpos.com.


NOTE: If emailing, please include your business name in the subject line of the email

and provide your preferred contact information for the best response time.


Visit our help center Help Center for more guides and tutorials